Terms of Service

Last updated: June 11, 2026

First Mile Coffee is operated by Auranode e.U., Erdbergstraße 125, 1030 Vienna, Austria. Contact: alex@tryauranode.com.

The store

These terms govern your use of drinkfirstmile.com and your purchases from First Mile Coffee. By placing an order you agree to them. We sell roasted coffee for personal consumption; prices, products, and offers may change at any time before you order.

Orders

An order is accepted when we send your order confirmation. Because every bag is roasted fresh in small batches, we begin processing quickly — if you need to change or cancel an order, email alex@tryauranode.com as soon as possible and we'll do it if the roast hasn't started.

Subscriptions (Subscribe & Save)

Our subscription gives you 15% off each recurring bag. Plainly, so there are no surprises:

• It renews automatically on the schedule you pick at checkout, and your saved payment method is charged at each renewal at the price shown when you subscribed (plus any shipping/taxes shown).
• You can skip, pause, or cancel at any time from your account page or by emailing alex@tryauranode.com. Cancellation takes effect immediately for any renewal not yet processed — no fees, no phone calls, no retention scripts.
• We'll email you before each renewal and any time the price or schedule changes; material changes only apply after we've notified you and you've had a chance to cancel.

Shipping, returns, refunds

See our Shipping & Returns page — it is part of these terms.

Liability

Nothing in these terms limits liability that cannot be limited by law (and nothing here limits your statutory consumer rights). Otherwise, our liability for any claim is limited to the amount you paid for the order giving rise to it.

Law

For consumers, the mandatory consumer-protection law of your country of residence applies. Subject to that, these terms are governed by Austrian law.